Privacy Policy

When you reach out to us or fill out a contact form, we'll collect basic stuff like your name, email, phone number, and whatever details you share about your project. We're not collecting random data just for kicks - we need this to actually respond to you and understand what you're looking for.

If you're subscribing to our newsletter or project updates, we'll keep your email address on file. That's pretty much it though. We're architects, not data miners.

Our website might also collect some technical info through cookies - things like your IP address, browser type, and which pages you visit. This helps us figure out if our site's actually working properly and what content people care about.

Pretty straightforward here. We use what you give us to:

• Get back to you about your inquiries - whether that's a quick question or a full project proposal
• Send you updates about ongoing projects if you're a current client
• Share our newsletter if you've signed up for it (and you can bail on that anytime)
• Improve our services based on feedback and what we're seeing from site analytics
• Keep records for legal and accounting purposes - y'know, the boring but necessary stuff

We're not selling your info to third parties or bombarding you with spam. That's just not our style.

Yeah, we use cookies. Not the edible kind, unfortunately. These are small files that help our website remember you and work better. We use them for things like keeping you logged in if you're accessing a client portal, remembering your preferences, and understanding how people navigate our site.

We might also use analytics tools like Google Analytics to see how our site's performing. This gives us anonymized data about visitor behavior - nothing personally identifiable though.

Most browsers let you block cookies if you want, but heads up - some parts of our site might not work as smoothly if you do.

We're not in the business of handing out your personal info like candy. But there are a few situations where we might need to share it:

• Service providers who help us run our business - like our email platform, hosting service, or payment processors. These folks are contractually bound to keep your data secure.
• Consultants or contractors working on your project (if you're a client). We can't really build anything without our engineering partners and specialists.
• Legal authorities if we're legally required to do so - court orders, regulatory compliance, that sort of thing.

Beyond that? Your info stays with us. We're definitely not selling mailing lists or anything sketchy like that.

We take reasonable precautions to protect your data. Our website uses SSL encryption for data transmission, and we work with reputable hosting providers who maintain secure servers. Access to personal information within our firm is limited to team members who actually need it for their work.

That said, let's be real - no system is 100% bulletproof. We do our best to keep things locked down, but we can't guarantee absolute security. If there's ever a breach that affects your data, we'll let you know ASAP and explain what happened.

On your end, keep your login credentials (if you have any) private, and let us know if you notice anything suspicious.

Under Canadian privacy laws (specifically PIPEDA), you've got certain rights when it comes to your personal info:

• Access: You can ask what data we have about you
• Correction: If something's wrong, we'll fix it
• Deletion: You can request we delete your data (with some exceptions for legal/contractual obligations)
• Opt-out: Unsubscribe from marketing emails anytime - there's always an unsubscribe link at the bottom
• Portability: Get a copy of your data in a usable format

Just shoot us an email at info@quindralithrealm.info if you wanna exercise any of these rights. We'll get back to you within 30 days.

We don't keep stuff forever. Here's roughly how it works:

• General inquiries: About 2 years after our last contact
• Client project files: Minimum 7 years after project completion (professional requirements for architects in BC)
• Newsletter subscribers: Until you unsubscribe
• Financial records: 7 years (tax and accounting regulations)

After these periods, we'll either delete or anonymize the data. There might be exceptions if there's an ongoing legal matter or if we're required by law to keep something longer.

Our site might link out to other websites - maybe a supplier's site, a partner firm, or projects we've collaborated on. Once you click away from our site, this privacy policy doesn't apply anymore.

We try to only link to reputable sites, but we can't control their privacy practices. If you're concerned, check out their privacy policies before sharing any personal info with them.

We might update this policy from time to time - maybe because of new regulations, changes in how we operate, or just to make things clearer. When we do, we'll update the date at the top of this page.

For major changes that affect how we handle your data, we'll try to give you a heads up via email or a notice on our site.

It's worth checking back here occasionally to stay in the loop, though we won't be making changes just for fun.

Got questions about this privacy policy or how we're handling your data? Don't be shy - reach out. We'd rather answer your questions than have you wondering.

Email: info@quindralithrealm.info
Phone: (604) 555-0187
Mail: 1247 Granville Street, Vancouver, BC V6Z 1M5, Canada

If you're not satisfied with our response, you can also file a complaint with the Office of the Privacy Commissioner of Canada. But honestly, let's try talking it through first.